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Privacy & Data

G89com Privacy Policy – How We Protect Your Data

Your personal data belongs to you. This Privacy Policy explains what G89com collects, why we collect it, how we use it, and the rights you have as a Filipino member of our platform.

Last updated: January 2025 Applies to: Philippines (en-PH) Complies with RA 10173 (Data Privacy Act)
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Why This Matters

Your Data, Your Rights

When you sign up and start using G89com, you share certain personal information with us. That is unavoidable for an online betting platform — we need to know who you are, verify your age, process your deposits, and keep your account secure. But the fact that you share data with us does not mean we treat it carelessly.

This Privacy Policy is written to be clear and readable, not to bury important details in legal boilerplate. We want every G89com member — whether you are betting on PBA games from Quezon City or playing Pusoy from Cebu — to understand exactly what happens to the information you provide.

G89com operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations. We take our obligations under this law seriously and have designated a Data Protection Officer to oversee compliance across the platform.

Short version: G89com collects only what it needs, uses data only for legitimate purposes, and never sells your personal information to third parties for marketing or commercial use.
Our Data Principles

Six Ways G89com Keeps Your Data Safe

These principles guide every data-handling decision we make at G89com — from how we store your contact details to how we process your transactions.

Purpose Limitation

G89com collects personal data only for specific, clearly stated purposes — account management, payment processing, identity verification, and customer support. We do not use your data for unrelated purposes without your explicit consent.

Security by Design

All G89com systems use SSL/TLS encryption for data in transit and AES-256 encryption for stored sensitive data. Access to personal data is restricted to authorised personnel only, with full audit logging.

Data Minimisation

G89com asks only for the information that is genuinely necessary. We do not collect data speculatively or hold on to records longer than required. Retention periods are defined and enforced for each data category.

Your Rights Come First

As a G89com member, you have the right to access, correct, and request deletion of your personal data at any time. We provide a clear process for exercising these rights and respond to requests within 15 business days.

No Data Sales

G89com does not sell, rent, or commercially transfer your personal data to third-party marketers. Data sharing with third parties is limited strictly to what is necessary for service delivery and legal compliance.

Breach Notification

In the unlikely event of a data security incident that affects your personal information, G89com will notify you and the relevant authorities within the timeframes required by Philippine data protection law.

Sections
  1. Who We Are
  2. Data We Collect
  3. How We Collect It
  4. Why We Use It
  5. Legal Basis
  6. Data Sharing
  7. Cookies & Tracking
  8. Data Retention
  9. Your Rights
  10. Children's Privacy
  11. Cross-Border Transfers
  12. Policy Updates
  13. Contact & DPO
Effective date: 1 January 2025

1 Who We Are

G89com is an online betting and gaming platform operated for the Philippine market. For the purposes of this Privacy Policy, G89com acts as the Data Controller for personal data collected from members and site visitors.

This Privacy Policy applies to all personal data processed through the G89com website and any associated mobile-optimised interfaces. It applies to registered members and to visitors who browse G89com without creating an account.

Our Data Protection Officer (DPO) is responsible for overseeing G89com's compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and can be contacted at privacy@g89com.com.

2 Personal Data We Collect

G89com collects the following categories of personal data depending on how you interact with the platform:

Category Examples When Collected
Identity Data Full name, date of birth, government ID number Registration & KYC verification
Contact Data Mobile number, email address Registration
Financial Data GCash number, bank account reference, transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, session duration Every platform visit
Betting Activity Bet history, game sessions, wager amounts Ongoing platform use
Communications Support chat logs, email correspondence Customer service interactions
Preference Data Notification settings, game preferences, language choice Account settings updates

3 How We Collect Your Data

G89com collects personal data through the following channels:

  • Direct input: Information you provide when registering, verifying your identity, contacting support, or updating your account settings on G89com.
  • Automated collection: Technical data gathered automatically when you visit G89com, including IP addresses, device identifiers, and cookie data.
  • Payment processors: Transaction confirmations and reference data shared by GCash, Maya, and other payment partners when you make deposits or withdrawals.
  • Identity verification providers: Data returned during KYC checks conducted to verify your identity and age before full account activation.
  • Fraud prevention partners: Risk signals and device fingerprint data from third-party fraud detection services integrated into the G89com platform.

4 How G89com Uses Your Data

G89com uses personal data for the following purposes, each tied to a legitimate operational need:

  • Account management: Creating and maintaining your G89com account, processing login and authentication, and managing account preferences.
  • Payment processing: Handling deposits, withdrawals, and refunds through your chosen payment method in Philippine pesos.
  • Identity verification: Confirming that you meet G89com's eligibility requirements, including age verification and address confirmation.
  • Customer support: Responding to your enquiries, resolving disputes, and providing assistance with account or betting issues.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of promotional offers.
  • Legal and regulatory compliance: Fulfilling G89com's obligations under Philippine gaming regulations, anti-money laundering laws, and tax reporting requirements.
  • Service improvement: Analysing anonymised usage patterns to improve platform performance, identify technical issues, and develop new features.
  • Responsible gaming: Monitoring betting behaviour to identify potential problem gambling indicators and applying appropriate safeguards.
G89com does not use your personal data to build advertising profiles, sell behavioural data to marketers, or share your information with unaffiliated third parties for commercial purposes.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, G89com processes personal data on the following legal bases:

  • Consent: Where you have given clear, informed consent for a specific processing activity, such as receiving marketing communications.
  • Contractual necessity: Processing required to fulfil our obligations under the G89com Terms and Conditions, including account operation and payment handling.
  • Legal obligation: Processing required to comply with applicable laws, such as anti-money laundering reporting obligations and gaming licence conditions.
  • Legitimate interests: Processing for purposes like fraud prevention, platform security, and service improvement where these interests are proportionate and do not override your rights.

Where G89com relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing with Third Parties

G89com shares personal data with third parties only where strictly necessary for platform operation or legal compliance. The categories of recipients are:

  • Payment processors: GCash, Maya, BDO, BPI, UnionBank, and other payment partners receive the minimum data necessary to process your transactions.
  • Identity verification services: KYC providers receive identity documents and data submitted during account verification.
  • Fraud prevention services: Automated risk assessment systems receive technical and behavioural data to detect suspicious activity.
  • IT infrastructure providers: Cloud hosting and database providers that store G89com platform data under strict data processing agreements.
  • Regulatory authorities: Philippine gaming regulators, tax authorities, and law enforcement agencies where disclosure is required by law.

All third-party processors that handle G89com member data are bound by contractual data protection obligations. G89com does not permit third parties to use your data for their own purposes beyond what is necessary to provide the contracted service.

7 Cookies and Tracking Technologies

G89com uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience on the platform. The types of cookies we use include:

  • Essential cookies: Required for basic platform functionality, including login sessions, security tokens, and language preferences. These cannot be disabled without breaking core features.
  • Analytics cookies: Anonymised data on how visitors navigate G89com, used to identify usability issues and improve platform performance.
  • Security cookies: Used to detect and prevent fraudulent login attempts and suspicious activity patterns.

G89com does not use third-party advertising cookies or allow external ad networks to track your activity on the platform. Cookie preferences can be managed through your browser settings. Note that disabling essential cookies may prevent you from accessing certain G89com features.

8 Data Retention

G89com retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations. General retention periods are as follows:

  • Account and identity data: Retained for the duration of your active membership plus five years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for seven years in accordance with Philippine financial record-keeping requirements.
  • Betting activity logs: Retained for five years from the date of each transaction.
  • Customer support communications: Retained for three years from the date of the last interaction.
  • Technical and analytics data: Retained in anonymised or aggregated form for up to two years.

When data is no longer required, G89com securely deletes or anonymises it in accordance with our data destruction procedures.

9 Your Data Rights

As a G89com member and as a data subject under the Philippine Data Privacy Act, you have the following rights regarding your personal data:

Your Rights

Data Rights Every G89com Member Has

Right to Access

Request a copy of all personal data G89com holds about you at any time.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data in your G89com account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the original purpose.

Right to Restriction

Ask G89com to limit how your data is processed while a dispute or concern is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing of your data based on legitimate interests, including profiling for marketing.

Right to Withdraw Consent

Withdraw consent for any processing based on consent at any time without penalty.

Right to Complain

Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated.

To exercise any of the rights above, email G89com's Data Protection Officer at privacy@g89com.com. We aim to respond to all data rights requests within 15 business days.

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Security & Compliance

Keeping Your Information Secure on G89com

G89com invests significantly in the security infrastructure that protects member data. All data transmitted between your device and G89com is encrypted using TLS 1.3. Stored sensitive data — including payment references and identity documents — is encrypted at rest using AES-256 standards.

Access to member personal data within G89com is role-based and audited. Only authorised team members with a legitimate operational need can access identifiable information, and all access is logged with timestamps. This makes it possible to investigate any internal security concerns with a full audit trail.

Our systems undergo regular third-party security assessments and penetration testing. When vulnerabilities are identified, they are patched according to a priority schedule based on risk level. G89com also maintains an incident response plan that specifies exactly how we would handle a data breach, including timelines for member notification.

No system is completely impervious to attack, and G89com does not make that claim. What we do commit to is that we treat security as an ongoing operational priority, not a one-time setup task.

10 Children's Privacy

G89com is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 21. Our registration process includes age declaration and identity verification steps designed to prevent underage access.

If G89com becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be securely deleted, and any deposits will be returned to the payment source. If you believe a minor has created a G89com account, please contact us immediately at privacy@g89com.com.

11 Cross-Border Data Transfers

Some of G89com's technology infrastructure and service providers are located outside the Philippines. Where personal data is transferred internationally, G89com ensures that adequate protections are in place, including:

  • Contractual clauses requiring the recipient to process data to standards equivalent to those required under Philippine law.
  • Transfers only to countries with data protection frameworks recognised as adequate.
  • Data minimisation — only the minimum necessary data is transferred cross-border.

All international data transfers by G89com are documented and reviewed by our Data Protection Officer to ensure ongoing compliance with RA 10173.

12 Updates to This Privacy Policy

G89com may revise this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or business operations. When material changes are made, we will notify registered members via email to their registered address and/or through a prominent notice on the G89com website.

The "Last updated" date at the top of this page reflects when the current version came into effect. We encourage members to review this policy periodically. Continued use of G89com after a policy update constitutes acceptance of the revised terms.

13 Contact Us and Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how G89com handles your personal information, please contact us through the following channels:

  • Data Protection Officer email: privacy@g89com.com
  • General support: support@g89com.com
  • Help Centre: G89com FAQ

We aim to acknowledge all privacy-related enquiries within two business days and to provide a substantive response within 15 business days. For complex data subject access requests, we may request up to 30 days and will inform you of any extension within the initial response.

If you are not satisfied with G89com's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which is the designated supervisory authority for data protection matters under RA 10173.
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A Final Word

Privacy Is Not a Checkbox at G89com

It is easy for companies to publish a privacy policy and then quietly ignore it. That is not how G89com operates. Our Data Protection Officer reviews data handling practices on a regular basis, staff are trained on data protection obligations, and we conduct periodic risk assessments to identify and address new threats before they become problems.

For Filipino members specifically, we understand that trust is earned slowly and lost quickly. Every time you deposit ₱500 into your G89com wallet or share your GCash number during a withdrawal, you are trusting us with something real. That trust motivates every investment we make in security, compliance, and transparent communication.

If something in this policy does not make sense, or if you have a question that is not addressed here, please reach out to us. Our team is genuinely willing to explain anything in plain language. Data privacy should not be confusing — and at G89com, we try to make sure it is not.

You can also visit our Responsible Gaming page to learn about the additional tools G89com offers to help members maintain control over their accounts and betting activity.

Bet with Confidence on G89com

Now you know exactly how G89com handles your data. Register today, make your first deposit via GCash or Maya, and start betting on PVL, PBA, poker, and more — on a platform that takes your privacy as seriously as you do.

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